Troubleshooting

Payment Issues

• I Can't Complete The Payment. What Should I Do?
• I Haven't Received the Access After Purchasing Subscription. What Should I Do?

Log in Issues

• Why can't I use the Extension in Brave Browser?
• I Can't Log In To My Account. What Should I Do?

Connection Issues

• I Can’t Connect to Your Servers. What Should I Do?

Speed Issues

• The Connection Speed is Low with VPN On. What Can I Do?

Streaming Issues

• Streaming Access: General Tips