Once your payment is processed, you should receive a confirmation email and be able to use our service.
Note: Your subscription is associated with your email, so you need to log in to the app or extension (not just your account on our website) to use the subscription.
Steps to Resolve the Issue
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Check Email Confirmation: Ensure that the payment has been processed successfully. Look for a confirmation email in your inbox.
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Check All Email Folders: If you can't find the confirmation email, check your spam, promotions, and junk folders for any emails from our service.
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Verify Login: Make sure you are logging into the app or extension with the correct email associated with your subscription.
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Incorrect Email Entry: If you suspect that you entered your email incorrectly, contact our support team with your payment details for assistance.