If you’re having trouble accessing a streaming site while using VeePN, follow these tips to improve your experience and maintain privacy:
- Ensure VPN Connection and No Leaks
- Use the Dedicated App or Extension
- Clear Browser Data and Disable AdBlock
- Switch Protocols
- Keep the App Updated
- Additional Tips
Ensure VPN Connection and No Leaks
Before attempting to access any streaming service, make sure your VPN connection is active and secure:
Connect to VeePN: Open the app or extension and ensure you are connected to a VPN server.
Check for IP/DNS Leaks: Use a leak test to confirm your real IP address and DNS are not exposed.
Stable Connection: Make sure your internet connection is stable and uninterrupted while connected to the VPN.
💡 Tip: Streaming sites may block access if your VPN is not properly connected or leaks are detected. Always verify your connection before troubleshooting further.
Use the Dedicated App or Extension
Use the VeePN desktop or mobile app and connect via the Streaming tab for optimized performance.
If you’re using a browser extension, connect to a Streaming-Optimized server.
If your desired streaming service isn’t listed, choose a country server labeled Streaming-Optimized.
Clear Browser Data and Disable AdBlock
Clear your browser’s cache and cookies, then try again.
Use incognito/private mode to resolve potential access issues.
Turn off adblocking features or extensions, as they may interfere with streaming sites.
Switch Protocols
If a streaming site isn’t working or shows an error, try changing the VPN protocol and reconnecting. Protocols can be changed in VeePN settings; see the platform-specific guides:
💡 Note: Browser extensions are proxies and do not support protocol changes.
Keep the App Updated
Make sure you are using the latest version of the VeePN app or browser extension.
If issues persist, delete and reinstall the app or extension, then log in again.
Additional Tips
Try accessing the streaming service on a different device using the same network.
Switch network types (e.g., from WiFi to LTE) if problems continue.
If using a streaming app, try accessing the service via a browser for better compatibility.
Following these steps will help ensure smooth access to streaming websites while keeping your connection secure and private. If problems continue, contact our customer support team for assistance.