How to Fix No Internet After Connection to VPN

If you lose internet access after connecting to VeePN, follow these steps to restore connectivity:

• Update or Reinstall the App / Extension
• Check Kill Switch
• Reset VPN Configuration
• macOS Connection Tip: DNS Settings

Update or Reinstall the App / Extension

Make sure you are using the latest version of the VeePN app or browser extension. Outdated versions may cause connection issues.

If problems persist, delete and reinstall the app or extension.

Check Kill Switch

If the Kill Switch feature is enabled, it can block all internet traffic when the VPN connection drops. Make sure the Kill Switch is OFF.

Reset VPN Configuration

Resetting the VPN configuration can resolve many connection issues. Follow our platform-specific instructions:

• Windows
• macOS
• iOS
• Android
   

macOS Connection Tip: DNS Settings

On macOS, internet issues after connecting to VeePN may be caused by DNS settings:

1. Open System Settings → Network

2. Select your active Wi-Fi connection and click Details

3. Go to the DNS tab

4. Remove 10.1.0.1 and 10.0.0.10

5. Leave the DNS fields empty (macOS will use your ISP’s default DNS automatically)

6. Click OK → Apply

7. Restart your Mac (recommended)