If you're having trouble logging into your account, there could be several reasons for this. Here's a guide to help you troubleshoot and resolve the issue:
- Verify Your Credentials: First, ensure that the email and password you are using are correct. It's easy to make a typo, so double-check your credentials carefully.
- Reset Your Password: If you’ve forgotten your password or are unsure if it's correct, you can reset it. Follow the password recovery process on our login page to receive a reset link via email.
If none of the above steps resolve your login issue, please reach out to our support team for further assistance. We are here to help you regain access to your account as quickly as possible.
Note: If you purchased your subscription through the iOS or Android app, you might have a guest account that is not associated with your email address. In this case, please, provide our support team additionally an invoice for your purchase from Apple or Google Play as proof of your subscription.