Here are some important steps to prevent conflicts and ensure VeePN works smoothly on your Android device:
- Add VeePN to Exceptions: Add VeePN to the exceptions list in your antivirus, cleaner, and power saver apps. These applications often run in the background and can unintentionally block VeePN from connecting.
-
Reset Device Configuration: Resetting your Android device's network settings can resolve conflicts caused by conflicting configurations. Follow these steps:
- Go to Settings.
- Navigate to “Backup & reset.”
- Select “Network settings reset.”
- Enter your device's graphic key or passcode if prompted.
- Tap on “Reset settings” to confirm.
After ensuring VeePN is added to exceptions and resetting your device configuration, VeePN should function correctly. If you continue to experience issues, please reach out to our support team for further assistance.