How VPN Connection Works
Without VPN: Your internet traffic travels directly between your device and the website or service you're accessing.
With VPN: Your traffic is routed through a VPN server before reaching its destination. This means data is encrypted and passes through the VPN server twice — once leaving your device and again returning.
Factors Affecting Connection Speed
When using a VPN, various factors can influence connection speed:
- Internet connection quality
- Time of day
- Server load and distance
- ISP detection of VPN-encrypted traffic
While we never intentionally throttle your connection, slowdowns may occur due to objective reasons, such as server load or ISP detection of VPN traffic.
Tips to Improve Speed with VPN On
- Connect to Closer Servers: Opt for servers closer to your location or use the Optimal Location feature.
- Experiment with Protocols: Change connection protocols to optimize speed. Navigate to – App's Settings – VPN Protocol and select a different one from the drop-down menu.
By following these steps, you can address slow connection speeds and enhance your VPN experience. If you continue to experience issues, please contact our support team for further assistance.