About Alternative ID
What is Alternative ID?
Alternative ID is a feature in the VeePN app for Windows that creates a fictional identity for you. Each identity comes with a name, email, password, address, phone number, date of birth, and other details. Use these details to sign up on websites so you don’t have to share your real personal information. Open Alternative ID in the app’s sidebar to get started.
What details does an identity include?
Each identity has an online account (email, username, password, full name) and an address with a phone number. It also includes a birthday with a zodiac sign, employment details, physical details, card details, and tracking numbers. All of these details are randomly generated.
Can I use the generated card to pay for something?
No. The card details in the Finance section are marked “For form testing only”. They’re for filling out forms, not for making payments.
What are the tabs in Alternative ID?
Create identities in New Identity. Find the identities you’ve saved in Saved IDs. Read emails sent to your identities in Inbox. Number and Card are marked “Soon” because they’re coming later.
Creating and saving identities
How do I create a new identity?
Open the New Identity tab. Choose your options in Gender, Name set, and Country, then click Generate. To get a different identity, click Regenerate.
How many identities can I create?
There’s no limit. You can generate as many identities as you like, with or without a VeePN subscription.
What happens to my current identity when I click Regenerate?
If the current identity isn’t saved, it will be discarded. The app asks you to confirm first. Click Discard and continue to create a new identity, or Cancel to keep the current one. A discarded identity can’t be restored, so save it first if you want to keep it.
How do I save an identity?
Click Save identity at the top of the identity. You’ll see an “Identity saved” message, and the identity will appear in Saved IDs. Once an identity is saved, its email inbox works permanently.
How do I copy the details?
Click the copy icon next to a field to copy just that field. Click Copy on a section, such as Address, to copy the whole section. Click Copy all to copy every detail of the identity at once.
How do I find a saved identity?
Open Saved IDs and type a name or label in the “Search saved identities…” bar. You can also filter the list by Label and change the order with Sort. Click an identity to expand it and see all its details.
How do I delete a saved identity?
In Saved IDs, click ⋮ next to the identity, select Delete, and confirm. Deleting an identity turns off its email and permanently removes all the messages it received. You can’t undo this.
Names and labels
What’s the difference between the full name and the display name?
Full name is the name that was generated for the identity. You can’t change it, because the identity’s email address is based on it. A display name is an optional name you choose with Rename. It appears in place of the full name, but Full name itself stays the same.
How do I rename an identity?
Click ⋮ and select Rename. Type a new name in the “Display name” field, such as “John for Reddit,” and click Save. The identity will now show the new name. Full name, the email address, and the other details stay the same.
How do I go back to the original name?
Click ⋮ and select Rename. Clear the “Display name” field and click Save. The identity will show its Full name again.
What is a label?
A label is a private tag that helps you group and find your identities. Only you can see it. To add one, click ⋮, select Add a label, and pick a preset (Work, Shopping, Personal, Trials, Crypto) or type your own in the “Custom label” field. Labels are separate from names, so renaming an identity doesn’t change its label, and changing a label doesn’t change the name.
How do I change or remove a label?
Click ⋮ and select Edit label. To change the label, pick another preset or type a new one and click Save. To remove it, click Remove label.
Email inbox
Does each identity have its own email address?
Yes, every identity has its own email address. To start receiving emails, click Activate email under the address.
What’s the difference between a temporary and a permanent inbox?
If you activate the email for an identity you haven’t saved, the inbox is temporary and receives new emails for 24 hours. If you save the identity, its inbox works permanently.
What happens after 24 hours?
The temporary inbox stops receiving new emails, but the emails you already received are still there. To make the address work again, save the identity. You can also generate a new identity and activate its email for another 24 hours.
Where do I read my emails?
Open the Inbox tab, or click Open inbox on an identity. Use the All identities menu to see emails for all your identities or for just one.
How do I use a verification code from an email?
If an email contains a code, the app shows it at the top of the message. Click Copy code, then paste the code on the website.
Can I delete an email or mark it as unread?
Yes. Open the email and click Delete to remove it. If you change your mind, click Undo right away. To mark an email as unread, click Mark unread.
Can I pause a saved identity’s inbox?
Yes. In Saved IDs, click ⋮ next to the identity and select Pause mail. The identity will show “Mail paused” and won’t receive new emails. To turn the inbox back on, click ⋮ and select Resume mail.
Free vs. subscription
What can I do without a subscription?
Without a subscription, you can:
- generate as many identities as you like
- copy the details of any identity
- activate a 24-hour email for any identity
- save one identity for free
The inbox of your free saved identity works permanently.
Why can’t I save a second identity?
Without a subscription, you can save one identity for free. To save more, you need a VeePN subscription.
Why can’t I delete my saved identity?
Without a subscription, you can’t delete your one free saved identity. With a VeePN subscription, you can delete saved identities.
What do I get with a subscription?
With a subscription, you can save more than one identity, and every saved identity has a permanent inbox. You can also delete saved identities. Your subscription also includes VPN, Antivirus, and Breach Alert.
When your subscription ends
What happens to my saved identities when my subscription ends?
All your saved identities stay in Saved IDs. You can still open them, copy their details, and read the emails they received before. Only the identity you saved most recently keeps receiving new emails. The inboxes of your other identities are paused.
How do I turn my paused inboxes back on?
Click Renew subscription. After you renew, your paused inboxes will receive new emails again.
Coming soon
What are Number and Card?
Number (an alternative phone number) and Card (virtual cards) are upcoming features marked “Soon”. They aren’t available yet, and what you see in these tabs is sample data. To get an email when a feature launches, open its tab and click Notify me when ready. The button will change to “On the waitlist”.
Troubleshooting
Why do some details say “Example”?
Details marked “Example” are sample data that show how the feature works. Nothing arrives at sample email addresses. Click Generate to create your own identity with details you can actually use.
I see “Something went wrong.” What should I do?
The app couldn’t load your identity. Check your internet connection and click Try again. If you keep seeing this message, contact support.