If you're expecting an email from us and haven't received it, here are some steps to help you:
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Check Spam, Junk and Promotions Folders: Sometimes emails can end up in these folders accidentally. Please check all relevant folders in your email account.
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Mark as Not Spam: If you find the email in your spam folder, mark it as “Not Spam” to ensure future emails from us reach your inbox.
These steps should help you locate the reset password email. If you continue to experience issues, please contact our support team for further assistance.